We offer free delivery worldwide, however customs duty may be applied depending on your country's import laws.
All orders are delivered using Aramex courier.
Some of our dresses are already in stock and others need to be pre-ordered. If the dress is in stock, we will be able to ship it immediately but if it requires pre-booking, we will need 5 working days to create the dress before being able to ship it. Please contact us to know if the dress requires pre-booking or can be shipped immediately.
UAE: 1-2 business days
GCC: 3-5 business days
Rest of the world: 5-10 business days
Delivery times are not guaranteed and are subject to several other factors including national holidays, carrier delays, customs clearance, weather and product availability.
A business day is Saturday to Thursday, excluding public holidays.
We deliver to most postal areas internationally but we're sorry that geographical location and carrier availability can restrict our service. You can contact us to ensure your location can be served by our carrier.
Please note that we reserve the right not to deliver an order if we believe the address isn’t secure, for example to a communal postal address or PO Box. If this affects an order you place, we'll notify you as soon as possible.
You should receive an email confirming your order within 10 to 15 minutes of your purchase. If you do not get the email please check your junk email box or contact us straight away, as it is possible your order has not been successfully completed.
To ensure that there are no mistakes with addresses, please check the confirmation order email has the correct details, once again please contact us straight away if any details are incorrect on this email.
For any enquires please email firstname.lastname@example.org